Best gym/fitness establishment I've ever been too. Between free weights and machines you'll crush your workout. Knowledgeable staff. Oh and their smoothies blow away the competition!!
Just purchased a month membership I am pleased for the most part. I will say powerlifting is welcome. Which is huge if you are a lifter. Cardio there are several machines an several options ( arc trainer,normal bikes, bikes with petals out front, treadmills). For you crossfit nuts. This is the spot in town for you. Your welcome to bring in equipment to help you meet your goals . There is also a nook that I call the " yoga" room. With a door that allows maximum privacy. Mats,balls, jump ropes, bungies all wait for you an of course mirrors . locker rooms are nice an shower are in good shape. Staff is friendly an helpful! They also provide daycare or childcare for your children. A private room with toys tv and games an always staffed with someone good with kids. Which also allows busy parents to meet their fitness goals without worry of the child's saftey .
No one will judge you here! We're all in this together.
3.5 stars overall
$89 taken out of my bank account without my knowledge. I was told it was for one months fee and service charges for the year. What a bunch of bull. I haven't been to that gym in 7 month. My contract is dated 12/14. During the takeover if everyone remembers correctly, most of the time there was no toilet paper, paper towels, had soap, air condition, machines were breaking down and the tv's didn't work. If you ask me they broke the contract with me. I was told by Kathy, that the computer just caught up. I said she could have notified me my mail, email or by calling my cell to discuss this with me and to let me know it was going to happen . She couldn't find my cancellation agreement with Aim fitness so my contract was not cancelled. She also said she had $20,000 in legal fees from the take over. I guess this is how they are going to pay for that. You just can't treat customers like they don't matter. Kathy was so rude, after I signed the cancellation paper she told me to leave because I was trespassing. Kathy called me later in the day to tell me that an error was made and they owe me $20. When I picked the money up I asked her how she could run a busy like this and treat people so terrible. She walked away and then Liz the co-ower took over talking to me, she was calm and willing to look into this for me. I said, look into what, all you have to do is give me my money back. Obviously I'm an unhappy customer that you treated badly. I would walk away and it will all be over, she said she couldn't do that. I told her to keep the $69 because it will be worth it to spread the word on every social media site and places to leave a review.
On the downside. The machines using a pulley /cable system are loose an need to be adjusted. The ab ones especially! Some of the rails need to be lubricated .The weights have a tendency to hang up a bit. The lat pulldown is one of these. Also they need more 45s. There are times when you have to wait quite a bit of time for some to free up.
Absolutely LOVE evolve! The staff is always helpful, polite and they always keep it clean.
Evolve Fitness is a US Gym based in Norwich, New York. Evolve Fitness is located at 6142 NY-12 #2, Norwich, NY 13815, USA.
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